• Download the Constitution of Pakistan
  • Advertise
WRITE FOR US
Economy.pk
No Result
View All Result
  • Economy
  • Politics
  • Technology
  • Education
  • Life & Style
  • Health
  • World
  • Videos
  • Economy
  • Politics
  • Technology
  • Education
  • Life & Style
  • Health
  • World
  • Videos
No Result
View All Result
Economy.pk
No Result
View All Result
Home Business

E-Commerce giant Daraz Spends Up To $50,000 Every Month in Customer Refunds

by News Desk
October 27, 2021
in Business, Finance
Reading Time: 1 min read
Daraz
Share on FacebookShare on Twitter

The leading eCommerce platform in Pakistan, Daraz, spends up to $50,000 monthly in customer refunds. As a strong believer of a customer-first strategy, Daraz takes another step to ensure consumer satisfaction.

In the fast-paced and dynamic business landscape, customer experience is a key brand differentiator – even more so than price or product.

Recognizing its importance for consumers and businesses alike, the eCommerce giant has taken multiple initiatives, such as building a quick delivery mechanism and offering numerous payment options.

Ahmar Zohaib Syed, Chief Customer Officer, Daraz, said, “At Daraz, customer experience does not reside with CS department only but we continue to cultivate the culture that every department at Daraz puts their best to ensure customer satisfaction.”

“We live by the philosophy stated by Bill Gates once ‘Your most unhappy customers are your greatest source of learning.’ We ensure that the source is tapped, the issue is understood and a solution is laid out that guarantees that no other customer has to face the same issue again,” he added.

The brand’s commitment towards providing a positive customer and seller experience is what has resulted in its sustained growth. Today, the company’s monthly user base of 15 million contains plenty of loyal brand advocates.

Tags: Bill GatesBusinessCustomer RefundsDarazE-Commercelatest
News Desk

News Desk

Related Posts

IMF continues its engagement with govt: Porter

IMF continues its engagement with govt: Porter

The International Monetary Fund (IMF) maintains its engagement with Pakistani authorities, focusing on the restoration of proper foreign exchange market...

PIA plane ‘seized’ in Malaysia over non-payment of lease dues

PIA plane ‘seized’ in Malaysia over non-payment of lease dues

A Pakistan International Airlines (PIA) Boeing 777 aircraft was seized at Malaysia's Kuala Lumpur International Airport due to a leasing...

Intra-day update: rupee remains stable against US dollar

Intra-day update: rupee remains stable against US dollar

During the first hours of trading in the interbank market on Tuesday, the Pakistani rupee remained steady against the US...

Govt 'likely to slash' petrol price by Rs10 per litre

Govt ‘likely to slash’ petrol price by Rs10 per litre

The government is likely to decrease the price of petroleum goods in order to bring relief to inflation-weary citizens ahead...

FM Ishaq Dar says around 21% banks become Shariah-compliant

FM Ishaq Dar says around 21% banks become Shariah-compliant

According to Finance Minister Ishaq Dar, over 21% of Pakistani banks have been aligned with Islamic regulations as a result...

Pakistan likely to reduce duty on mobile phones in budget 2023-24

Pakistan likely to reduce duty on mobile phones in budget 2023-24

In line with the proposals given by the Pakistan Mobile Phone Traders, the federal government is anticipated to lower the...

Next Post
Shoaib Akhtar Leaves PTV after Spat with Dr. Nauman

Shoaib Akhtar Leaves PTV after Spat with Dr. Nauman

Please login to join discussion

Recent Posts

  • China launches Shenzhou-16 mission to Chinese space station
  • Here’s How Bilawal and Bakhtawar was able to Watch ” Ainak Wala Jin” Before it’s Aired on Television
  • PM Sharif hopes Turkiye plays effective role in peace in Islamic world under Erdogan
  • IMF continues its engagement with govt: Porter
  • Pakistan won 14 Gold medals in Asian bodybuilding championship

Advertisement

Twitter

Economy.pk

Economy.pk is a source of economic, political, business, finance, health and sports updates.

Categories

  • Economy
  • Politics
  • Technology
  • Education
  • Life & Style
  • Health
  • World
  • Videos

Privacy & Legal

  • Privacy Policy
  • Cookies

Social Media

  • Facebook
  • Instagram
  • Twitter
  • Linkedin
  • About
  • Advertise
  • Contact

© 2023 Economy.pk

No Result
View All Result
  • VIDEOS
  • World
    • Europe
    • Americas
    • Asia
    • Oceania
    • Africa
    • Middle East
  • Finance
  • Politics
  • Business
    • Economy
    • Finance
    • Entrepreneurship
    • Real Estate
  • Technology
    • Cyber Security
    • Mobiles
    • Social Media
  • Education
  • Sports
  • Life & Style
    • Personalities
    • Art
    • Culture
    • History
    • Entertainment
    • Fashion
    • Food
    • Health
      • Environment
      • Fitness
  • Sponsored

© 2023 Economy.pk