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Gmail separates ‘Report spam & unsubscribe’ to avoid false signals

by Web Desk
January 20, 2024
in Technology
0
Gmail separates ‘Report spam & unsubscribe’ to avoid false signals
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Google has implemented changes to simplify the process of unsubscribing from unwanted emails in Gmail. Additionally, the option to report spam has been separated from the unsubscribe feature. On mobile devices, starting with Android and soon to be followed by iOS, Gmail has moved the “Unsubscribe” button to the conversation view.

Previously, this button was located in the three-dot overflow menu. Furthermore, Gmail has enhanced the visibility of the unsubscribe button on the web version and integrated it as a hover action in the inbox view, alongside functions such as archive and delete.

At present, Google is in the process of eliminating the merged “Report spam & unsubscribe” button. Gmail is taking steps to establish “Report spam” and “Unsubscribe” as two separate choices, aiming to prevent the occurrence of misleading signals that could affect the delivery of messages that are genuinely desired.

In recent weeks, these adjustments have been implemented on the web and Android platforms, with the upcoming availability on iOS. Looking to the future, Google is mandating that bulk senders, specifically those who send more than 5,000 emails daily to Gmail addresses, incorporate a one-click unsubscribe feature by February 2024.

Gmail will stipulate that the one-click unsubscribe link must be prominently displayed in the message body, and these commercial senders must promptly process such requests within a two-day timeframe.

Additionally, these senders are mandated to authenticate their emails with DKIM (and SPF) to enhance the difficulty of spoofing or impersonating the “From” address, while also ensuring the implementation of DMARC (which is recognized by official logos and blue checkmarks).

Finally, Google is introducing a “clear spam rate threshold” that senders must adhere to in order to prevent Gmail recipients from being overwhelmed by unwanted messages. This threshold, set at 0.3%, has been reported by Gmail’s Postmaster Tools

Tags: gmailiOS
Web Desk

Web Desk

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